CUSTOMER PARTS ADVISOR​​

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Operating a renowned global motorsport business with state-of-the-art facilities at home and winning performances around the globe, M-Sport UK provide the engineering expertise behind an award-winning range of competition cars and has become an industry leader with success across some of the industry’s most acclaimed motorsport series.

The drive to deliver championship-winning performances is what excites and strengthens our team; and our dedicated Administrators are at the core of everything we do – working closely to support all areas of the business and deliver results on the world stage.

We love what we do, and passion drives our success.

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THE ROLE

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With our customer portfolio expanding, we have an exciting opportunity for a Customer Parts Advisor to join our ever-growing team in our busy Sales Department. The Customer Parts Advisor will work closely with various departments to ensure a smooth flow of operations from the initial order to shipment of parts whilst meeting the needs of our customers.

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The role and responsibilities include:

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• Working closely with global teams to provide parts and services.

• Processing orders received.  

• Advising customers on products and parts to help them make the correct purchase.

• Working closely with our Shipping Coordinator for shipping customer orders and producing the correct documentations.

• Working closely with Stock Controllers to ensure the Warehouse has an adequate level of stock and parts.

• Being an intermediate between both the customer and Engineering department for customer product inquires.

 

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WHO WE’RE LOOKING FOR

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We’re looking for a self-motivated team player with a positive and enthusiastic attitude.

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You should be well organised with a keen eye for detail; and be capable of prioritising busy workloads in a time-sensitive environment.

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You should have good communication and teamworking skills and work effectively whilst following direction as well as under your own initiative.

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You should have strong computer skills with knowledge and understanding of computerised stock control systems.

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A basic knowledge of vehicles and their technical parts is preferable but not essential, and experience in a similar parts/sales environment would be an advantage.

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You should have a high standard of customer service skills and experience, and the ability to deal with customer inquiries/complaints.

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WHAT WE OFFER

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Situated on the edge of the English Lake District National Park, M-Sport UK is unique in offering the fast-paced, adrenaline-fuelled action expected from a career in International Motorsport mere minutes from the tranquillity of the Lakeland fells and all they have to offer in terms of recreation and wellbeing.

We also offer a range of employee benefits including: a flexible working day, discounted gym membership, discount reward scheme, cycle to work scheme, company contributed pension, life assurance and company healthcare plan as well as a dedicated Work Culture Team with regular meetings, competitions, and activities.

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Closing Date: Friday 11th April

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Job Reference: SSAL250310​

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